Privacy Policy

Effective Date: 08/19/25

At Millard Dental LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact our office, or use our services.

1. Information We Collect

We may collect:

Personal Information: Name, phone number, email, and address when you schedule an appointment or fill out forms.

Health Information: Dental or medical history necessary for providing treatment (protected under HIPAA).

Technical Information: Device type, IP address, and browsing data when you interact with our website.

2. How We Use Your Information

We use your information to:

Schedule and confirm dental appointments

Provide and improve dental care services

Send reminders, confirmations, and updates (including by SMS if opted in)

Process insurance and billing

Improve our website and patient communications

3. SMS/Text Messaging (A2P 10DLC Compliance)

By providing your phone number, you consent to receive SMS communications from Millard Dental LLC. These messages may include appointment reminders, confirmations, and occasional updates.

Opt-In: You agree when you provide your phone number during registration, online booking, or forms.

Opt-Out: You can unsubscribe anytime by replying STOP to our messages.

Help: Reply HELP for assistance or call our office directly.

Message & Data Rates: Standard carrier fees may apply.

Frequency: Message frequency varies based on appointment needs.

We will never sell or share your phone number for third-party marketing.

4. Sharing of Information

We may share your information only with:

Licensed dental/medical professionals involved in your care

Insurance providers for billing and claims

Technology partners providing secure services (bound by confidentiality agreements)

Legal or regulatory authorities when required by law

We do not sell or rent your personal information.

5. HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). This means your health information is kept private, secure, and disclosed only for treatment, billing, and healthcare operations.

6. Your Rights

You have the right to:

Request access to your dental/medical records

Ask for corrections to your information

Request restrictions on certain uses or disclosures

Revoke consent for non-essential communications

File a complaint regarding privacy practices

7. Data Security

We use technical, administrative, and physical safeguards to protect your information against unauthorized access or disclosure.

8. Cookies & Online Tracking

Our website may use cookies and analytics to improve browsing experience. You can adjust cookie settings in your browser.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your rights, please contact us:

Millard Dental LLC
2331 Fargo St
Klamath Falls, OR 97603
United States
Phone: +1 541-884-1333